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How Can We Help?

Service

  • Action Request
  • Box Sale w/o Service Ticket Created
  • Box Sale with Service Ticket Created
  • Closing Service Tickets
  • Daily Duties: Service Admin
  • Daily Duties: Service Tech
  • Daily Manager Ticket Review
  • Daily Safety Checks
  • Daily Schedule
  • Emergency Service
  • Mobile Tech
  • Open Ticket Audit
  • Opening a Service Ticket
  • Purchase Orders
  • Repair Estimates
  • Requesting Parts
  • Service Call Procedures
  • Service Rates
  • Storage of Vehicle
  • Tech Time Report
  • Time Keeping
  • Updating Site Equipment List in SME

Billing

  • A/R Collections
  • A/R Depositing SOP-All Types
  • Billing For Deposit
  • Billing For Final Payments
  • Billing for Progress Payments
  • Box Sale w/o Service Ticket Created
  • Box Sale with Service Ticket Created
  • Check Deposits
  • Create Payment Application
  • Daily Duties: Billing
  • GSA Box Sales
  • Invoicing Equipment Only for Install Projects
  • Job Costing
  • Lien Request Forms from Contractors
  • Maintenance Agreements
  • Online Banking Deposits
  • Portal Upload
  • Processing Credit Card Payments Made by Email
  • Processing Credit Card Payments Made by Phone
  • Processing Credit Card Payments Made in Person
  • Storage Lot Invoices
  • Warranty Letters
  • Weld Shop Box Sales

Procurement

  • Box Sale Proposals
  • Creating a New Inventory Item
  • Daily Duties: Procurement
  • GSA Box Sales
  • Ordering for Installs
  • Ordering for Stock
  • Ordering Parts
  • Receiving Deliveries
  • Returns
  • Special Orders: Ordering for Service

Installation

  • Daily Duties: Install Admin
  • Daily Safety Checks
  • Inclement Weather Protocol
  • Install Positions
  • Job Folder Creation
  • Job Folder Distribution
  • Job Inspections
  • Mobile Tech
  • NTO - Notice to Owner
  • Pre-Job Briefings
  • Project Milestones
  • Quality Control
  • Updating Site Equipment List in SME

Safety

  • Hurricane Prep
  • Injuries
  • Toolbox Talks
  • Vehicle Inspections
  • Vehicular Incidents

Human Resources

  • AAADM Certification
  • Company Vehicles
  • Hiring Process
  • Mentorship Program
  • Positive Drug Test
  • Return to Work & Light/Modified Duties
  • Take-Home Vehicles
  • Termination of Branch Office Staff with Facility Access Credentials
  • Types of Drug Screening
  • Vehicular Incidents

Payroll

  • Pay Stubs
  • Paychecks
  • PTO & Sick Days

Sales

  • Basic Sales Procedures
  • Excel Figure Sheet
  • GSA Sales
  • Notice to Owner
  • Payment Terms
  • Pre-Job Briefings
  • Schedule of Values
  • Submitting Job Folders

Supervisors

  • Effective Supervision
  • Packing Slips
  • Project Management
  • Reviewing Service Tickets
  • Take-Home Vehicles
  • Termination of Branch Office Staff with Facility Access Credentials

Job Descriptions

  • Field Installation Manager
  • Operations Manager
  • Project Engineer
  • Service Manager

Video Library

  • Orientation Videos
  • Technical Videos

Important Information

  • Contractor Licenses
  • Manuals
Popular Articles
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  • Article C
  • GSA Box Sales
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  • Category Hierarchy and Tabs Layout
Newest Articles
  • Take-Home Vehicles
  • Termination of Branch Office Staff with Facility Access Credentials
  • Basic Sales Procedures
  • Quality Control
  • Project Milestones
Recently Updated Articles
  • Daily Duties: Install Admin
  • Submitting Job Folders
  • Service Rates
  • Hiring Process
  • Take-Home Vehicles

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