Successful management is built on effective supervision. Proper risk control efforts by supervisors can have a positive financial impact on the company.
Supervisors manage the company’s most vital assets, the employees. They are the front line decision makers and are responsible for many critical areas, such as: production, quality assurance, operations, program management, employee performance, employee training, hazard control, and regulatory compliance.
Supervisors are the key people in risk control because they are in constant contact with the employees. Supervisors know their employees better than anyone else in the company. They also have a better understanding of the workplace, processes, and products. For these reasons, supervisors are in the best position to recognize hazards and minimize exposures before they become problems.
A supervisor must be multi-talented in how they set expectations and lead others to accomplish goals. The basic people skills of an effective supervisor include:
*Communicating with their employees
*Informing them of the job expectations
*Being fair and consistent
*Demonstrating respect for the individual
*Encouraging employee participation