Operations Manager

The position of Operations Manager exists to ensure FDC’s day-to-day operations are accomplished in a professional, timely, and efficient manner. The Operations Manager oversees all functions of the Installation, Service, Parts, and Fabrication Departments; coordinating each department’s resources to fulfill FDC’s project goals.

Duties and responsibilities

Management

• Work with Human Resources to fill necessary positions within FDC.
• Perform individual and departmental evaluations, providing solutions to observed problems and implementing procedures to ensure a safe and efficient work environment.
• Provide insight and guidance in dealing with possible procedural deficiencies.
• Support all departments through customer service when technical expertise is required.

Training and Support

• Coordinate and implement training seminars.
• Perform on-site training to newly hired field employees as well as employees requiring additional training on new or unfamiliar equipment/procedures.
• Provide technical support to field employees.

Planning and Engineering

• Perform site-walkthroughs and evaluations with Customers, Salesmen, and/or Project Engineer prior to project proposal and/or engineering.
• Accompany Field Technicians where necessary to ensure project scope is understood and accomplished in a timely and efficient manner.
• Work with Project Engineer to design best solution for site conditions, customer requests and requirements, as well as to meet all applicable UL, life safety, and building code requirements.

Qualifications

Qualifications include:

• Operational knowledge and proficiency in CAD
• Fundamental electronics knowledge
• Fundamental construction knowledge
• Previous experience working in the Access Control and Automation field
• Microsoft Office proficiency
• Previous management experience

Working conditions

The following duties are required while working for Florida Door Control of Orlando, Inc.

• This is a salaried position, based on an average of 40 hour work week, operating on a Monday through Friday work week. The Operations Manager may be required to attend meeting or conferences out of town when required, as well as perform job-site evaluations in remote locations.
• Working hours are based on an 8 hour shift, beginning at 7:00 am and finishing at 3:30pm.

Physical requirements

• Must be able to have manual dexterity to operate equipment and tools required on the job.
• Must be able to drive for long periods in service van to reach job destinations.
• Must be able to work safely with electronic devices and low voltage.
• Must be able to use cell phone, personal computer, and office phone.
• Must be able to work on ladders (A-frame & Straight Ladders) while working on equipment.
• Must be able to plan ahead of time to require any tools necessary for tasks.
• Must be able to occasionally lift and/or move up to 50 lbs.
• Must be able to occasionally crouch or crawl in narrow areas.
• Must be able to work in outdoors in weather or sun for extended periods.
• Must be able to keep self-hydrated while working outdoors.
• Must be able to work in personal protection equipment (goggles, gloves, vests, hardhats, boots, etc.).
• Must be able to work within (dress code, pants, steel toes, etc.).

Direct reports

All members of management within the following departments report directly to Operations Manager:

• Project Engineering
• Installation Department
• Service Department
• Parts Department
• Fabrication Department